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Ru B. is a skilled CRM Business Analyst at Otis Elevator Co. since November 2019, serving as the primary liaison among stakeholders, project sponsors, and Scrum teams throughout the SDLC. Previous experience includes an internship at Valyant AI, where Ru B. conducted system testing and developed data visualizations, and a role as an e-commerce Business Analyst for the Academic Experimental Project - PetsGlory, focusing on marketing strategy and data analysis. Additionally, Ru B. volunteered as External Communications Manager for Project Management Without Borders, overseeing marketing efforts and managing a team. Earlier experience as a Business Analyst at Pactic Media Concepts Pvt Ltd involved gathering requirements and executing data analysis to enhance project outcomes. Ru B. holds a Master's degree in Management Information Systems from the University of Colorado Denver.