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In early 2003, Rob Gelsinger was a Systems Engineer and Support Manager for IBM Global Services in Tampa, Florida, and well on his way to building a career with IBM. Rob graduated from the University of Florida in 1995, and began his career with the industry leader for IT services, IBM, in November of 1998, where he achieved multiple certifications including the MCSE and various security certifications. Outside of work, Rob was married and father to a growing family. It was during this time that Rob conceived of the idea for Secure Network Services, Inc. (SNS). In August of 2003, SNS became a reality and began providing customers throughout Central Florida, Florida and the surrounding Central Florida area with IT services and support.

In his time at IBM, Rob had learned best practices to provide world-class service and support of enterprise corporations through a combination of technology and automation to achieve client goals. When he started SNS, Rob mirrored those same best practices at the small and medium-sized business level he had used to provide IBM’s clients with the same world-class experience. Over the past 18 years, Rob and the SNS team have worked to help clients not only improve their IT experience, but also improve their overall business technology strategies and performance, helping clients turn their IT into a money-making asset as opposed to a liability. In 2014, SNS began expanding its reach outside of the Central Florida area and now provides remote services to a variety of customers throughout the continental U.S.