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Rodrigo Weinstock Pinho is a seasoned professional with extensive experience in customer care and sales administration. Currently serving as Customer Care Manager and previously as Sales Administration Manager at Groupe SEB since January 2002, Rodrigo has excelled in enhancing customer service quality, optimizing sales processes, and managing strategic accounts. Prior to this role, Rodrigo was Customer Service Manager at MXK – MOULINEX & KRUPS PORTUGAL, where responsibilities included streamlining back-office operations and monitoring transportation services. Earlier experience includes the position of Key Account Manager at Xerox, focusing on developing business relationships with major economic groups and government ministries. Rodrigo holds a degree in Business Administration with a major in Sales and Marketing from Iscte - Instituto Universitário de Lisboa and completed an Executive Program in Sales Management at ISCTE - GIEM.