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Jaclyn Giles has extensive work experience in various roles within the logistics industry. Jaclyn began their career in 2005 as a Logistics Coordinator and Assistant Account Manager at Scott Logistics Corp., where they later advanced to become an Account Manager. In 2012, they transitioned into the role of Corporate Trainer & Recruiter, before eventually being promoted to Director of Operations Support in June 2020. Prior to their time at Scott Logistics Corp., Jaclyn worked at Memorial Library at Berry College from 2001 to 2005.

Jaclyn Giles completed their Bachelor of Business Administration (B.B.A.) and Master of Education from Berry College, specializing in Management and Marketing. Jaclyn attended Berry College from 2001 to 2012. Additionally, Jaclyn obtained a certification as a Certified Transportation Broker from the Transportation Intermediaries Association in December 2012.