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Katie Shepherd has a Bachelor of Science in Engineering from Harvey Mudd College. Katie has held various roles in customer support, program management, and admission counseling in different companies such as Provi, SevenFifty, Technolutions, Reed College, Pitzer College, City of Hope, and Harvey Mudd College. Katie's experiences include leading support teams, spearheading CRM implementations, managing admissions processes, designing medical devices, and coordinating student activities. Katie has shown a dedication to providing exceptional support and creating innovative solutions throughout their career.