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Jeanne Mitchell (Fontana) has over 18 years of work experience in various roles in the education and technology industry. Jeanne worked as a Director of Customer Success at Savvas Learning Co (formerly Pearson K12 Learning) from October 2019 to the present. Prior to that, they held the same role at Pearson from January 2017 to October 2019. Before becoming a Director of Customer Success, Jeanne served as a Sales Operations Manager at Pearson from 2013 to 2017.

Jeanne also worked at Pearson as a Strategic Markets Manager from 2009 to 2012 and as a Sales Manager from 2006 to 2009. Prior to joining Pearson, they were employed at Apple Inc. as a Sr Account Executive from July 2001 to June 2006.

Jeanne Mitchell (Fontana) has a Bachelor of Business Administration - BBA degree in Business Information Systems from the University of Phoenix. In addition to their degree, they have obtained certifications in "GSE3x: Introduction to Data Wise" and "Customer Success Management" from Gainsight. The certification in "GSE3x: Introduction to Data Wise" was obtained in November 2017. No specific dates or information are available for the certification in "Customer Success Management."