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Michelle Z. currently serves as the Lifecycle Marketing Manager at Sauce Labs since December 2023. Prior to this role, Michelle Z. held the position of Senior Marketing Manager and Lifecycle Marketing Manager at WP Engine from July 2021 to December 2023. Michelle Z. also gained experience at ReviewPush, where the role included Head of Customer Success and Customer Success Manager from January 2018 to July 2021, effectively overseeing KPIs and creating a support system for customer interactions. Previous positions include Customer Support Manager at FloSports, managing a team to meet service goals and track metrics, and as a Lifestyle Coordinator Intern at Active Sports Clubs, focusing on employee wellness programs. Michelle Z. holds a Bachelor of Applied Science in Health and Wellness from Texas State University and an Associate of Science in Computer Technology from Austin Community College.