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Dilsat Tugba Dalkiran, PhD, is an accomplished professional with extensive experience in customer success management and data science. Currently serving as an Enterprise Customer Success Manager at SAP since August 2018, Dilsat oversees customer value journeys and is accountable for driving customer success through collaboration and streamlined engagement. Previous roles include Senior Data Scientist at SAP, focusing on customer-facing projects and data model development, and various academic positions at Arizona State University, where Dilsat taught international economics and served as a teaching assistant. Dilsat's educational background includes a Doctor of Philosophy in Economics and multiple degrees in Economics from prominent institutions, reflecting a strong foundation in the field.