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Radoslaw Kontak-Grzeda, MBA has extensive experience in the banking and IT industry, with a focus on CRM, digital transformation, and project management. Currently serving as the CRM Platform Transformation Lead at Santander Bank Polska, Radoslaw is responsible for the technological development of the Customer Relationships and Digital Sales area. With a background in IT and a Master's in Business Administration, Radoslaw has held key roles at companies like Accenture, EFG Eurobank Ergasias SA, and Citibank. Their expertise includes managing teams, designing solution architectures, implementing technological changes, and overseeing project execution effectively and efficiently.