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Dimka Malcheva is a Customer Relationship Specialist at Bulgarian American Credit Bank, a position held since July 2023. Previously, Dimka served as a Relationship Manager for Business Clients at UniCredit from September 2017 to April 2023. Dimka's experience in customer service began at UniCredit Bulbank, where roles included Customer Service Consultant from February 2016 to September 2017 and Trainee in late 2015. Dimka holds a Bachelor's degree in Public Relations/Image Management from the University of National and World Economy, completed in September 2019.