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Julian Jest is a seasoned market research manager with extensive experience in transit and technology sectors. Currently, Julian serves as the Manager of Market Research at San Mateo County Transit District, overseeing a $2 million market research contract focused on customer experience, market segmentation, and brand awareness. Julian has designed various survey methodologies and presented findings to key stakeholders, supporting initiatives such as new bus routes and service electrification. Previous roles include contributions as a Product Marketing Manager intern at Marketing Operations Partners, Program Coordinator at the Computer History Museum, and Market Research Analyst at Omdia, among others. Julian holds an MBA from Hult International Business School and a degree in Classical Civilisations from the University of Roehampton.