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Jessica Ochoa possesses extensive experience in administrative and customer service roles, currently serving as an Administrative Assistant at the San Mateo County Office of Education since July 2023. Previously, Jessica has held multiple positions at The Primary School, including Lead Parent Wellness Coach and Parent Wellness Coach, since June 2017. Other roles include Customer Service Representative at Sedgwick from November 2022 to May 2023, where responsibilities included liaising with clients on claims processes, and Secretary at Claremore School District from March 2022 to November 2022, focusing on student enrollment and record management. Prior experience includes serving as an Administrative Assistant at Ravenswood City School District and as a Patient Accounts Representative/Claims Team Lead at Bay Valley Medical Group. Jessica holds an Associate's degree in Medical Insurance Specialist/Medical Biller from Western Career College.