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Byron Duarte currently serves as Gerente IT at San Diego S.A. since October 2021, bringing extensive experience in IT leadership and management gained from previous roles at ALCSA, where responsibilities included overseeing HA Operations for SAP S/4 HANA and Fiori Apps, inspiring organizational change, and managing resource allocation processes. Prior positions include Supervisor de infraestructuras at ALCSA, where infrastructure and service support were key focus areas, and roles at McDonald's Corporation, Maruba, EVERGREEN LINE, and HSE Constructores, S. A., which emphasize technical support, system development, and telecommunications management. Byron Duarte is pursuing a Magister in Digital Transformation at Panamerican Business School and holds multiple degrees in information technology and business administration from reputable institutions.