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Ru B. is an experienced CRM Business Analyst currently working at Otis Elevator Co. since November 2019, where responsibilities include liaising between stakeholders and managing project lifecycles for complex CRM Dynamics services. Prior to this role, Ru B. served as an intern at Valyant AI, focusing on system testing and data visualization for model performance, and worked as an ecommerce Business Analyst for PetsGlory, preparing analysis reports and managing JAD meetings. Additional experience includes volunteering as External Communications Manager for Project Management Without Borders and working as a Business Analyst at Pactic Media Concepts Pvt Ltd, where efforts led to significant revenue increases. Ru B. holds a Master's degree in Management Information Systems from the University of Colorado Denver.