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Autumn Balmer currently serves as Vice President of Client Experience at SameSky Health, a position held since February 2022, after previously advancing to Senior Director of Client Implementation. Prior to this role, Autumn was Sr. Director of Customer Success at Rightway and held the position of Director of Strategic Program Services - Client Implementation at Teladoc Health following its acquisition of Livongo. Autumn's career began at Aetna as a Service Consultant, leading to various roles at American Specialty Health, Sonic Boom Wellness, Livongo, and other organizations, where a strong focus on customer service and program implementation has been consistently demonstrated.