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Taylor Wijnhamer began their professional career in 2012 working as a Store Manager for Starbucks. In 2014, they moved to Mountain Mike's Pizza, LLC as an Area Operations Manager. In 2015, Taylor joined Klean Kanteen\u00ae where they held the roles of Customer Experience and Sales Operations Manager and Manager, Customer Service.

Taylor Wijnhamer attained a Bachelor's degree in International Business and Logistics from the California Maritime Academy between 2008 and 2011. Since then, Taylor has obtained five certifications from LinkedIn, including "Become a Customer Service Manager" (August 2020), "Being a Good Mentor" (May 2019), "Customer Service: Managing Customer Feedback" (February 2019), "Coaching Employees through Difficult Situations" (January 2019), and "Customer Service Leadership" (January 2019).