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Charlotte Wells has a diverse work experience with various organizations. Charlotte served as the Chief Operating Officer for SAG-AFTRA Foundation starting in November 2018, after previously serving as the Managing Director since October 2017. Before that, they worked at GLAAD where they held multiple roles, including Chief Operating Officer from August 2015 to July 2017, Vice President of Operations from September 2011 to August 2015, and Director of Individual Philanthropy from March 2010 to October 2011. Prior to GLAAD, they were the Director of Membership Services at LA INC. The Convention and Visitors Bureau from December 2006 to February 2011. In 2006, they briefly served as the Executive Director of the British American Business Council Los Angeles. Before that, they worked as a Consultant at the British American Business Council from August 2003 to December 2005, and as the Commerical Director at BritishAmerican Business Inc in London from June 2000 to July 2003.

Charlotte Wells obtained a Post Graduate Diploma in Marketing from the CIM | The Chartered Institute of Marketing in 1996. Prior to that, they completed their undergraduate studies at the University of Humberside from 1991 to 1995, earning a Bachelor of Arts degree in Business and Marketing.