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Jade Hancock has a diverse work experience in the fields of advertising operations, marketing, and customer service. Jade is currently employed at Walk-In Media as a Senior Advertising Operations Executive. Prior to this, they worked at UCAS as an Ad Operations Executive, where they provided support in the delivery of display campaigns and optimized them for effective delivery. Jade also served as a Marketing Manager at The Lifestyle Coach Official and as a Marketing Executive at Webexpenses. In their earlier roles at JSP Safety, they worked as a Social Digital Marketing Executive, managing social media platforms, creating engaging content, and supporting the digital marketing team. Jade also obtained a Professional Diploma in Digital Marketing during this time.

Jade Hancock's education history begins in 2006 when they attended Testbourne Community School. Jade completed their studies there in 2011, although the details of their degree or field of study are not provided.

In 2014, Jade enrolled in Key Training and obtained an NVQ Level 4 in Customer Service by the end of 2015.

Jade furthered their education in 2017 by attending the Digital Marketing Institute, where they earned a Certified Digital Marketing Professional Diploma in the field of Marketing in 2018.

In addition to their formal education, Jade has obtained two certifications outside of their academic pursuits. In March 2019, they received the IQ Level 2 organisation award in safe supply in the safety and health market from the British Safety Industry Federation (BSIF). Before that, in May 2018, they also earned a Professional Diploma in Digital Marketing from the Digital Marketing Institute.