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Gugu Madonsela possesses extensive experience in credit control and financial management, currently serving as a Collections Controller at Safrican Insurance Company since October 2018. Previous roles include Senior Credit Controller at Transman (Pty) Ltd Holdings, Credit Controller at Lion of Africa Insurance, and multiple positions at Cell C, culminating in a Call Centre Team Leader role. Gugu's expertise encompasses premium collections, account reconciliations, cash flow projections, and client relations across various sectors. Academic qualifications include a Bachelor's degree in Finance and Financial Management Services from the University of South Africa and certifications from CIMA.