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Michael Walsh has a diverse work experience in the field of technology and information technology (IT). Michael started their career as a Server/Network Administrator at Career Education Corporation in 2003. Later, they worked as a Regional Director of IT at ForeFront Education from 2007 to 2009. Michael then joined Hallmark Services Corporation, where they held multiple roles, including Senior Server Specialist, Senior ITIL Operations Specialist, ITIL Lead, and IT Manager for Infrastructure. In 2012, Walsh joined Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma, and Texas as an IT Manager. From 2013 to 2016, they served as the Executive Director of Technology & IT Service Management at an undisclosed company, focusing on transforming legacy models and implementing best practice controls and compliance methodologies. Michael then joined Pekin Insurance, where they held various roles, such as Divisional IT Director for Infrastructure, Risk, and Finance, and most recently, Divisional IT Director for Data Reporting & BI, Risk, and Finance.

Michael Walsh received their Bachelor's degree in Computer Science from Northern Illinois University from 1999 to 2003. In addition to their degree, they also hold certifications such as Certified SAFe® 4 Agilist from Scaled Agile, Inc. obtained in March 2019, and they have also earned the ITILv3 Foundation and Network+ certifications. The details regarding the institution and the specific months and years for the latter two certifications are not provided.