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Theresa Jackson has a range of experience in the e-commerce industry. Theresa started their career as a Web Designer at Joe's Jeans Inc. in 2006 and worked there until 2008. Theresa then moved on to Sunrise Brands, where they served as an E-commerce Manager from 2009 to 2013. Theresa then joined Element Brand as the Director of E-Commerce, where they managed various aspects of the US e-commerce website and oversaw marketing, customer service, and warehouse logistics. Most recently, they became the Vice President of E-Commerce at RVCA starting in 2018.

Theresa Jackson obtained a Bachelor's degree in Political Economy from Sichuan University between 1997 and 2001. Continuing their education, they then pursued a Master's degree in Information Resources Management from the University of Southern California from 2002 to 2004.