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Mahmoud Reda's work experience includes positions at multiple companies. Mahmoud started in 2009 as an IT Service Desk and Technical Support Engineer at Shoura Chemicals, where they were responsible for domain and network administration and managing group policy. In 2017, they joined Abu Dhabi Commercial Bank - Egypt as a T24 Operations and Applications Support Senior Officer, focused on handling Temenos T24 Core Banking system and applying releases. In 2021, they moved to MIDBANK as a Swift Administrator and Application Support Supervisor, where they administered Swift servers and provided support for SWIFT operations. In 2022, they joined Royal Cyber Inc. as a Payment Systems - Technical Lead, responsible for OPF and Swift payment administration. Most recently, in 2022, they started working at Riyad Bank as a Payment Systems Administrator.

Mahmoud Reda completed their Bachelor of Information Technology degree in Information Technology at Al-Azhar University, from 2004 to 2008. In 2010, they obtained the International Computer Drivers License - Level One (ICDL) certification from AATT. Mahmoud also holds the MCSA 2012 certification from Microsoft, but specific information regarding the month and year of obtaining this certification is not provided.