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Sarah Timm is a seasoned professional with extensive experience in customer success and relationship management. Currently serving as a Senior Customer Success Manager at Rocket Lawyer since February 2022, Sarah previously held roles in business development and relationship support at Greenhouse Scholars, where a significant increase in annual grant awards was achieved. Early career experiences include legal assistance, front desk management in the hospitality industry, and community outreach internships. Sarah holds a Master of Arts in Intercultural Communication and International Development from The University of Sheffield and a Bachelor's Degree in Communication Studies from California Polytechnic State University-San Luis Obispo.