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Ivana Zazzera

Customer Success Manager at Riskonnect

Ivana Zazzera currently serves as a Customer Success Manager at Riskonnect, Inc. since November 2021, following a significant tenure at London Stock Exchange Group (formerly Thomson Reuters) where Ivana held positions including Senior Account Manager for Legal & Law accounts and Account Manager for Academic Institutions from September 2011 to October 2021. Prior experience includes roles at Visa Europe in various capacities such as UK Relationship Management and Implementation Migration Project Coordinator, and Global Crossing as Service Delivery Coordinator. Throughout the career, Ivana has demonstrated expertise in sales, customer success, account management, and operational coordination across sectors, including finance and telecommunications, supported by a strong educational foundation with a degree in Italian and European Political Film Studies from the University of Reading.

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