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Charmaine Marcoux's work experience includes serving as the Corporate Director of Human Resources at Ripley Entertainment since July 2019. Prior to that, they were the Director of Human Resources at Ripley's Aquarium of Canada starting from March 2013. Before transitioning to the entertainment industry, they were a Branch Manager at TD from October 2006 to June 2011, where they led a team and focused on sales revenue targets, profitability, and improving the customer experience. Charmaine also worked as a student at Centennial College from January 2012 to April 2013.

Charmaine Marcoux attended Centennial College from 2012 to 2013, where they pursued a degree in Hospitality Management Hotels and Resorts. Charmaine'sfield of study focused on Hospitality Management.