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Kardelen Stefani is a seasoned professional with extensive experience in product support, community management, and international relations. Currently serving as a Senior Product Support Specialist at RingCentral since August 2023, Kardelen excels in product troubleshooting and customer guidance through various communication channels. Prior experience includes roles at Hopin as a Product Support Representative, where Kardelen provided device troubleshooting support and collaborated with development teams, and as a Community Manager at ElexÖÇÃ÷ÐÇͨ, responsible for managing mobile app operations and social media campaigns. Additional experience spans positions such as QA Specialist, International Relations Manager, freelance translator, and English teacher, complemented by a Bachelor's degree in Translation and Interpretation from Dokuz Eylul University.