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Alyssa Moran currently serves as the Director of Global Consumer Support Programs at Coinbase, a position held since September 2021. Prior to this role, Alyssa worked at Amazon from October 2015 to September 2021, where advancements included Senior Manager of Shipping & Delivery Support Programs, Senior Product Manager for Heavy Bulky Delivery, and Manager of External Fulfillment Programs. In these positions, Alyssa managed various teams to enhance customer support, improve operational efficiency, and develop scaling strategies across multiple marketplaces. Alyssa's career began at Boeing from June 2008 to September 2015, where responsibilities included Supply Chain Integration Specialist, Supplier Management Business Analyst, and Procurement Agent, focusing on system support, process development, and inventory management. Alyssa holds an M.B.A. in Management Information Systems from La Salle University and a B.S. in Logistics, Materials, and Supply Chain Management from Penn State University.