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Jasmin Cruz, CSM, serves as the Associate Director of Product Management and Project Management at Rightpoint, where notable achievements include leading a Customer Experience project for a leading financial banking institution and managing the design of a digital Benefits Online product for 5.9 million participants. Previous roles include Engagement Lead at TandemSeven and Engagement Lead Manager at Urban FT, where significant responsibilities involved developing product roadmaps, integrating acquired technologies, and enhancing team productivity. Additional experience spans freelance project management for Phoenix Network and senior project management at We-Care.com, where implementation of new systems led to increased production. Education consists of a B.A. in Communication from Rutgers University.