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Jerica Bethel began their work experience in 2022 as a Customer Support Specialist at Rhino. Jerica also has freelance experience starting in February 2022. Prior to these roles, they were a Customer Service Representative at Blue Cross & Blue Shield of Rhode Island, although specific dates are not provided.

Jerica Bethel holds a Bachelor's degree in Public Health from South University. In addition to their degree, they have obtained several certifications, including "Fundamentals of digital marketing" from Google, "Foundations of Project Management" from Coursera, and "Project Initiation: Starting a Successful Project" also from Coursera. The certifications were obtained in January and February of 2023.