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Craig Runnoe is an experienced IT professional with a diverse background in systems administration, cybersecurity, and technical support. Currently serving as a Jr Systems Administrator and IT Help Desk Technician at RGL Logistics, Craig focuses on providing internal desktop support and enhancing cybersecurity awareness. Over the years, Craig has held various roles, including IT Consultant and Sr. Security IT Consultant, with expertise in Identity Management and cloud services. Previous positions include Information Technology Security Analyst at Aptude, IT Security Analyst II at Schneider, and IT Contractor at Omni Resources, with significant contributions to security protocols and access management. Craig has also developed policies to protect employees and members at Shoreline Credit Union and has experience in customer support and technical service roles. Craig holds a degree in Network Specialist from Lakeshore Technical College.