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Kelly Smith began their work experience at Playtex Products in 2000 as an Account Analysis. Kelly then moved to RGI, Inc. in 2003 where they started as an Account Director and later became the VP of Sales and Marketing. In their most recent role, they served as the CEO of RGI, Inc., providing strategic Shopper Marketing solutions to clients and driving profitable growth for both the CPG and Retailer. Kelly collaborated with clients to customize and personalize programs for each retailer, aligning their requirements with the objectives of the CPGs.

Kelly Smith attended Miami University from 1996 to 2000, but the degree name and field of study are unspecified.