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Lisa Melella has a diverse work experience spanning different roles and companies. Lisa is currently working as a Customer Success Manager at ReTech Labs, Inc., a position they started in June 2022. Prior to this, Lisa worked at Bottomline Technologies for nine years, starting in September 2013 as a Senior Client Advisor. At Wilson Elser, Lisa held multiple roles, including New Business Intake Supervisor from January 2013 to September 2013, Lead Matter Management Analyst from November 2011 to December 2012, and e-Business Implementations Coordinator from November 2009 to November 2011. Their responsibilities as an e-Business Implementations Coordinator included implementing clients from paper billing to electronic formats, corresponding with the head attorney, and providing training to administrators. Lisa began their career at IBM as a Co-op Software Engineer in October 2004, where they worked on security analysis and performance testing of face recognition software and collected over 10,000 images for data analysis.

Lisa Melella completed their Bachelor of Science degree in Computer Science and Math at City University of New York-Herbert H. Lehman College from 2003 to 2007. Following this, they pursued a Master's degree in Internet Business Systems at Mercy College from 2007 to 2009.