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Zach Cutberth possesses extensive experience in technical account management and software development, currently serving at Retail Pro International, LLC since March 2017. In this role, Zach maintains technical relationships with enterprise-level clients, overseeing defect resolution, enhancements, and custom requests while managing projects for software implementations and upgrades. Previously, Zach worked as a Technical Support Engineer, providing expertise in diagnosing and resolving technical issues. Prior experience includes serving as a System Engineer at 360 Video, where Zach supported video surveillance systems for over 500 stores, enhancing security measures, and as a Senior Technical Support Engineer at Solutions NCR, overseeing IT infrastructure for 1,200 grocery stores. Zach holds a Full Stack Web Development Certification from freeCodeCamp and has studied at American River College.