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Rebecca Davis is a seasoned professional with extensive experience in client services and operations management. Currently serving as a Client Services Manager at ResultsCX since November 2019, Rebecca leads contract negotiations, manages client relations, oversees KPI management, and conducts business reviews while ensuring service level agreements are met. Previously, as Manager of Operations at Teleperformance, Rebecca was responsible for the daily activities of over 500 full-time employees, strategic planning, and fiscal management. Rebecca's earlier roles at ResultsCX and Xtreme Technologies included various positions where significant contributions to sales, project leadership, and operational efficiency were achieved. Rebecca holds a Bachelor of Science in Business Administration and Management from Texas A&M University.