ÂÜÀòÂÒÂ×

James Francis has over 20 years of experience in the financial services and operations sectors, currently serving as Service Solutions Manager - Assurance at Rest since October 2020. Prior roles at Link Group include Operations Manager and Client Service Manager, alongside various positions that demonstrate leadership in employer services and business initiatives. James held critical roles at CommInsure as a Senior Technical Specialist and Project Manager, and contributed to the Commonwealth Bank as a Trainer. Early in the career, James was a Financial Planner at both Commonwealth Financial Planning and AMP, showcasing expertise in financial planning and team leadership. Educational credentials include a Certificate IV in Training and Assessment in Workforce Development and Training from Management Consultancy International and a Diploma of Financial Services (Financial Planning) from Kaplan Australia.