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Coraima Mercado has a diverse background in customer service and administrative roles, with experience spanning multiple companies. Currently serving as a Patient Support Representative at Resource Corporation of America since October 2021, Coraima previously worked at Nix Door and Hardware in various roles including CSR/Fireplace Assistant and Account Executive, and held positions at The General Store as Manager on Duty and Sales Floor Associate. Earlier experience includes serving as a Front Desk Assistant at The University of Texas at Arlington, an Office Clerk at Elrods Cost Plus Supermarket, and a Cashier at Dollar General. Coraima holds a Bachelor of Science degree in General Studies from The University of Texas at Arlington.