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Syafrin Wirawan has extensive experience in management and customer development, currently serving as Branch Manager and Customer Development Manager at Rentokil Initial since August 2010, where previous roles included Branch Key Account and Customer Development Executive. Prior to this, Syafrin worked as a Senior Account Communication Executive at PT Lifestyle Persada from October 2007 to February 2009. Educational qualifications include a Master's degree in Marketing obtained from the University of Indonesia (2011-2013), a Bachelor's degree in Criminology from the same institution (2007-2010), and a Diploma in Public Relations from the University of Indonesia (2003-2006).