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Jessica Jolicoeur has worked in the financial services industry since 1999. Jessica began their career at First Union National Bank as a Risk Management Analyst, Cash Optimization Analyst and Sales Support Analyst. In 2003, they joined Bank of America as a VP, Senior Risk Analyst, VP, Sr Operational Risk Specialist and VP, Database Analyst. In 2007, they moved to GE Money Bank as a VP, Portfolio Risk Manager. In 2010, they joined Citi as a VP, Online and Check Fraud Strategy Manager, VP, Credit and Portfolio Acquisitions Manager and VP, Credit & Portfolio MIS Manager. In 2015, they worked at SunTrust as a VP, Digital Online Manager. From 2016 to 2022, they worked at Ingo Money as a SVP, Policy, Planning and Risk Management, SVP, Risk Operations and VP, Risk Management. Currently, they are the Head of Credit Risk at Relay Payments.

Jessica Jolicoeur holds a B.S.B.A degree in International Business from the University of North Carolina at Charlotte.