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Shirin Balan

Senior Customer Support Specialist at Reebelo

Shirin Balan has a diverse work experience spanning several industries and roles. Shirin is currently employed at Reebelo as a Senior Customer Support Specialist, a position they have held since May 2023. Prior to this, Shirin worked at Reebelo as an L2 Support Specialist from May 2022 to May 2023, and as a Customer Support Specialist from May 2021 to May 2023.

Before joining Reebelo, Shirin worked as a Secretary/Administrative Assistant at SREETAR K AGENCY from April 2020 to May 2021. Shirin also served as an Event Coordinator at David Rao Unplugged Band and Events from July 2018 to March 2020.

Shirin gained customer service experience as a Customer Service Officer at LEBARA MALAYSIA from January 2016 to July 2018. Prior to that, they worked as a Telesales Representative at ANZ from January 2013 to January 2016. Shirin also served as a Customer Service Specialist at Citi Bank Singapore from December 2010 to November 2012.

Shirin started their career as a Senior Guest Service Officer at THE ROYALE BINTANG HOTEL SEREMBAN, where they worked from April 2007 to September 2010.

Overall, Shirin Balan brings a strong customer service background and expertise in various support and coordination roles to their current position.

From 2006 to 2007, Shirin Balan attended St. Michael's Institution Ipoh, where they pursued a degree in Sijil Tinggi Pelajaran Malaysia (STPM).

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