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Mary Pacheco has extensive experience in the contact center industry, having worked at Redial BPO as a Client Services Executive since April 2019. Prior to that, Mary held various roles at Telvista, including Sales Supervisor, Operations Manager, Quality Assurance Specialist, and Call Center Representative from February 2012 to April 2019. Mary's expertise lies in client services, sales, operations management, and quality assurance within the contact center outsourcing industry.