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Mahmoud Khalaf is an experienced professional in the banking and customer service sectors, currently serving as an Assistant Supervisor and Teller at Redha Al Ansari Exchange since November 2021. Prior experience includes a trainee position at Banque Misr, where Mahmoud gained essential banking knowledge and customer service skills, as well as a trainee role at the Holding Company for Water and Waste Water, providing customer service and assisting with accounting operations. Additional training at TIEC involved leading a team and focusing on marketing, financial planning, and business models. Further experience includes roles at The Arab Contractors For Facility Management and Care, where Mahmoud developed business skills and customer engagement tactics. Mahmoud holds a Bachelor of Commerce in Accounting and Finance from Mansoura University, earned in 2020.