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Brynn McCausey is an experienced technology professional specializing in onboarding and support in network and unified communications environments. Currently serving as an Onboarding Engineer at Red River since April 2021, Brynn manages client documentation, configures SNMP monitoring, and facilitates client training on managed service toolsets. Previously, Brynn held positions with SinglePoint Global, advancing from SOC Technician I to Senior VoIP Engineer, where responsibilities included VoIP support, client onboarding, and network configuration management. Brynn's career also includes administrative roles in various sectors, showcasing a strong foundation in client communication and organizational skills. Brynn holds a high school diploma from James Martin High School and attended Tarrant County College in 2011.