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Jesus Santos is an experienced Systems Administrator currently employed at Reading Cooperative Bank since May 2022, where responsibilities include monitoring Microsoft Windows Servers, managing patches, and providing support for applications such as Zoom. Prior to this role, Jesus held a Desktop Support position at Steward Health Care from August 2017 to May 2022, mentoring junior team members, troubleshooting technical issues, and overseeing network maintenance. Additional experience includes a Helpdesk Analyst role at UniFirst Corporation, a Help Desk Analyst Intern position at Liberty Mutual Insurance, and previous experience in food service management. Jesus Santos holds an Associate's Degree in Arts in General Studies with a Concentration in Business from Southern New Hampshire University and has pursued further education in Information Technology.