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Jerel Griffin has extensive experience in IT support roles, currently serving as a Desktop Support Technician at NuAxis Innovations since September 2016, where responsibilities include installing hardware, peripheral components, and loading software packages. Previously, Jerel worked as a Support Analyst at PCAOB, addressing network issues and providing IT support to end users. Experience as a Deskside Support Analyst for MedImmune and Desktop Support Analyst for AstraZeneca involved similar duties in hardware installation and software management. Early career experience includes a role as a Computer Repair Technician at GeekSquad, engaging with customers to resolve technology challenges and support sales efforts.