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Kim Rufus is a native of East Menlo Park, and she is passionate about serving the community in that she grew up. She began her career working at Palo Alto Medical Foundation (PAMF) in 1998 as a Patient Services Representative, and within a year became the lead in her department. In 2001 Kim transferred to the Quality & Planning department, and after five years became a System Analyst III (senior analyst). In 2008, through PAMF’s Community Health Partnership program, Kim began working with Ravenswood to set up their reporting systems and their databases. In 2010 Kim joined Ravenswood as a full-time staff. Kim oversees seven departments in Ravenswood. The departments consist of Decision Support, Health Information Management Systems, IT, Audio Visual, Enrollment and Eligibility, Front Desk, and Call Center.