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Alberto Marin Payan is an experienced professional in the hospitality and sales sectors, currently serving as the Director of the Guest Experience Department at Rancho Santana since March 2013. In this role, Alberto oversees all customer service activities, ensuring positive guest experiences. Previously, Alberto held multiple positions at Rancho Santana, including Senior Sales Executive and Manager of Guest Experiences and Concierge, focusing on client interactions and enhancing guest satisfaction. Alberto's background also includes working as an Account Executive at Target Ogilvy, managing marketing for telecommunications, and as an Ad Executive at Hecho Magazine. Alberto holds an M.B.A in Business Administration from Universidad Thomas More and a Bachelor of Arts in Business Administration with a Marketing Concentration from Ave Maria University.