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Vidya Nair is a seasoned professional with extensive experience in operations and customer relationship management. Currently serving as the Manager of Customer Relationship at Ramco Systems since July 2022, Vidya previously held the position of Operations Team Lead at Albatross Middle East Fzc, where responsibilities included overseeing recruitment operations and implementing government-mandated procedures. Prior roles include Senior Manager Maintenance Contracts at 3i Infotech Ltd., Operations Coordinator at Emitac Enterprise Solution, and various positions in inventory control and sales coordination. Vidya possesses an MBA in Operations Management from Jaipur National University and a Bachelor of Commerce with a focus on Accounts from Maharaja Sayajirao University of Baroda.