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Geoffrey Mutuma is a seasoned financial professional with extensive experience in the microfinance sector. Currently serving as a Senior Quality Assurance Officer at Rafiki Microfinance Bank since February 2022, Geoffrey focuses on identifying gaps in the credit life book and generating necessary payment schedules. Prior to this role, Geoffrey worked at Kenya Women Microfinance Bank (KWFT) in multiple positions, including Assistant Accountant, Credit Risk Analyst, and Operations Officer-Service Delivery, where responsibilities ranged from data entry and record-keeping to credit evaluation and transaction processing. Geoffrey's foundational experience as a Bank Teller further highlights expertise in customer service and transaction compliance.