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Sílvia Camps, PMP, has extensive experience in business process management, project management, and consulting, primarily within the RACC organization since September 2006. As a Business Process Manager, Sílvia focuses on improving and defining business processes in the areas of Digital Transformation, New Business, and Marketing, serving as a liaison between business areas and information systems providers. In previous roles as a Project Manager, Sílvia managed multidisciplinary projects, developed new products and services, and implemented pricing tools for customer retention. Prior to RACC, Sílvia worked as a Research and Development Engineer at Tradisa, where responsibilities included transportation planning and logistics for automotive companies, and as a Laboratory Analyst at Gallina Blanca, focusing on aroma analysis and quality control. Sílvia holds a Postgraduate Degree in Advanced Project Management and a Master's in Integral Logistics, alongside a degree in Chemical Engineering.