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Anwar Hasnan is a skilled Customer Support Analyst with experience in technical support roles, currently employed at R.O. Writer since July 2022, where responsibilities include responding to support requests and escalating unresolved issues to Tier 3 Technical Support. Prior to this role, Anwar served as a 1st Line Support Engineer at Legend by Xplor from September 2019 to July 2022, effectively handling customer inquiries and documenting issues. Earlier experience includes a position as a Sales Associate at Metro Inc. Anwar holds a Bachelor's degree in Information Technology from Carleton University, completed in 2019.